Customer Service
Order information
Many cosmetic products on the www.bestonflavor.com website are manufactured at the pharmaceutical factory in Ukraine, many of which are made for local markets and may not contain information and instructions for use in English. In this case we are doing our best to translate and include all the necessary information on the goods in the body of the item list.
However, if you feel you have not found an answer to your question in the list, do not hesitate to contact us for more information. Special note on expiry dates. Remember that expiry formats are different in different countries. The articles manufactured in Ukraine have a production date stated on the tube / package and there is a special note on shelf life, such as 24 months. In this case, the date you see on the tube / package is not an expiration date, but the date of production.
As a responsible seller we are committed to providing you with the best possible service and we always keep an eye on expiry dates and do not sell expired products. Delivery & Fees Shipping costs include packaging and transport costs.
IN ITALY (including Calabria, Sicily, Sardinia; excluding Venice and Laguna, Livigno, Minor Islands): IN THE EU: EXTRA EU: In the cases of shipping to countries EXTRA UE and also in the places named "exclusion", please contact with the appropriate "Contact Us" panel for any estimates. In case of impossibility to use the Online Payment services it is possible to make the Bank Transfer at the following account: Packages are shipped from our warehouse in Terni (Italy) with a reliable service
after confirmation of payment.
Best on Flavor is always available for complete customer satisfaction to assist you with the needs of the purchase or questions about the products.
For purchases up to € 100.00 the shipping costs are € 10.00 with no minimum purchase.
For purchases over € 100.00 the shipping costs are FREE.
The minimum purchase price is € 100.00 with shipping costs for destination countries.
€ 26.00 Austria, Belgium, Germany, Luxembourg, Holland.
€ 29.00 Slovenia, Denmark.
€ 35.00 France, Spain, Sweden, United Kingdom, Poland, Hungary, Czech Republic.
€ 40.00 Ireland, Portugal, Croatia, Bulgaria, Estonia, Lithuania, Latvia.
€ 45.00 Finland, Slovakia, Romania.
Exclusion sites: Corsica (France), Jersey Islands, Lerwick (Great Britain), Northern Ireland (United Kingdom), Cyprus, Greece, Balearic Islands (Spain), Madeira Island (Portugal), Malta.
The minimum purchase is € 200.00 with customs duties of € 37.00 and shipping costs for destination countries.
IBAN
IT57 O076 0114 4000 0000 7267 708
Payment by bank transfer must be made at the same time as the order.
